REFUND POLICY
At BootsEmpire, we specialize in sourcing and importing football boots and related products based on each customer's specific requirements. Every order is processed individually, with customers selecting their preferred model, size, and specifications before purchase.
No Refund Policy
As all products are specially imported and arranged on a customer-to-customer basis, refunds are not possible once an order has been placed.
By placing an order, you acknowledge and agree that:
The product is being sourced specifically for you.
The order cannot be cancelled once processing has begun.
Refunds will not be provided for change of mind, preference changes, or subjective dissatisfaction after delivery.
FAQ
What types of football boots are available at Boots Empire?
Boots Empire offers a wide range of football boots at Elite level, suitable for different playing surfaces, including firm ground, soft ground, hard ground/multi-ground, turf, and indoor football boots, catering to all the preferences and ensuring best options for every level and requirement.
Are Boots Empire products shipped nationwide and internationally?
Yes, Boots Empire ships football boots across India as well as worldwide, ensuring swift delivery and safe packaging whether the order is for domestic or international customers.
How do I choose the right football boot size?
Boots Empire recommends selecting boots based on UK sizing, which is standard in India. Football boots generally fit true to regular shoe size, but players preferring a snug fit for performance may opt for a slightly tighter boot. Expert guidance is available for sizing questions through our WhatsApp/Instagram channels.
What are the payment options accepted at Boots Empire?
Customers can pay for their orders using popular payment methods, including UPI, Credit & Debit cards, Bank Transfer, PayPal, Stripe, Apple pay etc. Cash on delivery service is only available for Indian customers. We ensure safe transactions for all buyers.
Can I get guidance on which boots suit my playing style or position?
Absolutely! Boots Empire offers personalized recommendations to help customers choose football boots best suited to their playing style, position, and surface preference. Expert staff are available online and in-store to guide players—whether for speed, control, or power—ensuring each customer finds the ideal pair for their needs.